Domain Tools is rolling out new membership packages and to be straight to the point, THEY SUCK !
I currently pay as most professional members pay, $49.99 for this:
Domain Monitor 10,000 Domains
Registrant Monitor 10 Registrants
Name Server Monitor 100 Name Servers
Brand Monitor 10 Brands
Hosting History 100 Domains
Whois History 100 Domains
Reverse IP 100 IPs
Reverse NS 10 Name Servers
IP Monitor 10 IPs
Domain Search 100 Searches
Reverse MX 100 Searches
So now for the privilege of paying double the price $99 monthly, we will get 25 Whois history lookups. This is all in the name of upgrading and providing better service. Account pricing will change June 25, but there is an upgradenow coupon to get 30% off the first month.
On Namepros member LegendaryJP has called for a boycott of Domain Tools if they do not make things right.
Just a heads up to everyone, if Mr. Chen makes no reversal of this attempt at jacking up prices, disrespect grandfathered accounts and taking back services then I suggest we cancel our domaintools accounts.
Can you imagine the nerve, raise prices grossly and cut services and try to justify by offering things no one asked for lol
There are a fair number of unhappy customers leaving comments on DomainNameWire.com. When established long time industry participants like Brad Mugford, Joseph Peterson and JP are leaving you have a bad business model IMO.
About Raymond Hackney
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Right on J.P. I am done with them.
Yep, cancelling my account. Time to build a competitor… 🙂
DomainTools.sucks is available ?
They turned their backs on the ones that helped them be successful in their business in the first place. They think they should be paid like what Tiffany’s gets on products, but their product is just what Walmart offers. Time for a competitor to step in and topple their crown off their head.
Great article….
Domaintools can do what they want. If people think it is too expensive they will leave, if they think it is still worthwhile they will stay. Only in time will we know if this was a good idea for them or not. They exist to make money, not to keep prices down.
At the moment they are banking on losing up to 50% of customers (probably mostly domainers), so I don’t know there is much point complaining. They fully expect lots of people to do that. Focus on alternates.
You sound like a corporate shill. it’s not about raising prices you are sitting here justifying raising prices and lowering the service at the same time ? Do you work for domain tools ?
@Snoopy, couldn’t agree more, this is a really great service and delivers a ton of value. Their audience is limited so some cost pressure is understandable. If the market won’t support the increase they’ll need to adjust. I for one will continue to subscribe.
You sound like a fool.
No it does not provide a ton of value.
Raymond you need to vet comments better, make sure people are not employees running a ruse. I like this guy Bob he likes paying double for 1/4 the service. #moron
Josh, I know who Snoopy is and he is not an employee. I know who Bob is and neither is he.
I agree anyone thinking double the price for a quarter of the whois history results is misguided at best.
DomainTools has an advantage over latecomers, having begun archiving whois data years earlier.
However, as time goes by those earliest years recede in importance. Within a few years, competitors should have assembled records going far enough back in time to be sufficient to most purposes. By then, it will be a rare question that needs to go back to the very beginning for an answer. So in time the data over which DomainTools effectively holds a monopoly will recede in importance as well.
All the SaaS features DomainTools has built on top of their data set can be replicated. No real difficulty there. So eventually competitors might well displace DomainTools within the domain industry, since they seem more interested in maintaining ties with a domainer audience. And they may eventually be able to compete with DomainTools in other industries like cybersecurity as well.
With all this in mind, I can’t help wondering if DomainTools may have made a strategic blunder in the long run. Domainer customers can fund competitors who initially operate within the domain industry (which doesn’t matter much to DomainTools). But after those competitors reach maturity, they may begin undercutting price points in the lucrative niches DomainTools currently believes it has cornered. Why not, after all? They’d be following the very same path DomainTools took. I don’t really know if that will happen, but I wonder if DomainTools execs thought about that scenario.